We Are Excited to Announce:
The Town of Hudson is committed to providing secure, efficient, and cost-effective services to our residents. As part of this ongoing effort, the Town will utilize Leader Bank’s lockbox system for the processing of certain payments made to the Town. We will begin with the Motor Vehicle Excise bills, and add the Utility, Real Estate and Personal Property bills on a rolling basis through the spring months.
A bank lockbox is a secure service provided by the Town’s financial institution that allows payments mailed by residents to be received, processed, and deposited directly by the bank on the Town’s behalf. This is a Free service provided to the Town of Hudson by Leader Bank.
This system offers several important benefits to both residents and the Town.
Benefits to Residents
• Improved Security: Payments are sent directly to a secure banking facility, reducing the risk of lost or delayed mail and protecting sensitive financial information.
• Faster Processing: Payments are deposited more quickly, which helps ensure timely credit to resident accounts and reduces the likelihood of late fees due to mail delays.
• Reliability and Accuracy: The lockbox system uses standardized processing and imaging, improving accuracy and providing clear records of received payments.
Benefits to the Town
• Stronger Financial Controls: Direct bank processing enhances internal controls by reducing the handling of checks and cash within Town offices.
• Operational Efficiency: Staff time previously devoted to opening mail, processing payments, and making deposits can be redirected to serving residents and other critical municipal functions.
• Timely Deposits and Cash Flow: Faster deposits improve cash management and support the Town’s overall financial stability.
• Cost Effectiveness: In addition to adding this service at No Cost, over time the lockbox system will also reduce administrative and operational costs associated with manual payment processing.
The use of a bank lockbox is a best practice widely adopted by municipalities across Massachusetts and helps ensure that the Town continues to manage public funds responsibly, securely, and efficiently.
The Town appreciates the cooperation of residents and remains committed to transparency and continuous improvement in municipal operations.